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Summaries of current scientific publications, expert advice and articles on doctor-patient contact.

Interdisciplinary teams in chronic diseases: the key to better care and quality of life for patients

Chronic diseases such as diabetes, heart disease, COPD or cancer require long-term, multifaceted care. Key in this context are interdisciplinary teams — groups of specialists who work together to provide comprehensive support to patients. Learn how to organize such teams and improve the effectiveness of treatment.

Współpraca lekarz-pacjent

Another text message from the patient after hours? How to Set Healthy Boundaries Without Losing Empathy and Care Effectiveness

How to ensure the patient's sense of security and at the same time not lose the sense of control, agency and healthy boundaries? In this article, we will try to answer this question by presenting two paths through which you can restore your healthy boundaries without losing the effectiveness of patient care.

Top 5 medical communicators in the world

Medical messenger - is an application that allows you to securely and conveniently exchange text and/or voice messages and files on the doctor-patient line. Meet the top 5 medical communicators in Poland and abroad.

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How to transfer communication with a patient from the office to the medical chat? Practical tips and conversation script

In this article, we will present a set of practices and examples on how to effectively transfer a conversation with a patient from the office to the medical chat, while maintaining professionalism, safety and empathy. At the end of the article you will also find useful materials for download.

How to account for remote contacts with patients - two effective solutions

In this article, you will learn about two billing models for remote patient contact in private and public care - the billing model for the service and subscription payments. Each of the models is considered through the prism of advantages and disadvantages from the perspective of the doctor and the patient.

How to maintain medical confidentiality in the digital world? Here's what you need to know

In the past, the protection of medical secrecy mainly consisted of closing the doors of the office and keeping medical records in a safe place. However, in the age of digitalization, ensuring medical confidentiality becomes more complicated. In the article, you will learn about the challenges of digital communication in the context of medical confidentiality, and what solutions can help keep medical data safe.

Bezpieczeństwo danych

Photo from the patient on Whatsapp - or how to store the patient's medical data in accordance with the law

Patient photos are a quick and effective way to communicate important information about the patient's health status to the doctor in remote contact, which is complementary to in-patient visits. In this article, you will learn how to handle medical data sent to the phone from a patient. ‍

Investing in patient knowledge — the key to increasing trust and effectiveness of therapy

How does education for patients with chronic diseases support their health and relieve the burden on the health care system? In the article, we explain the key benefits of patient education, effective methods of its implementation and the impact on improving health outcomes and efficiency of doctors' work. Find out how you can help your patients better manage their disease now.

Micro change, macro effect - how can microinteractions improve patient engagement in therapy?

Microinteractions are a trend originating from the business sector, which is also gaining application in health care. Short, regular contacts with patients help increase their daily commitment to taking care of their own health, improving adherence to therapy and ensuring better treatment outcomes. In this article you will read more about the effectiveness of this solution and methods of introducing it into your medical practice.

The strength of the medical team — how does collaboration change patient care?

The responsibility and stress in the profession of a doctor emphasize the importance of a sense of community. Medical teamwork benefits both physicians and patients, and the formation of cohesive therapeutic teams can not only improve treatment outcomes, but also increase satisfaction and comfort in the medical environment.

Digital Senior Care: How Doctors Can Support Older Patients in Using Telemedicine

Telemedicine has the potential to increase the effectiveness and efficiency of care for the elderly. However, many doctors are hesitant about whether it is right to offer it to elderly patients? Will they cope with the operation of the application and follow the recommendations? In this article, you will learn how telemedicine can support senior therapy and how you can help them use new technologies.

Opieka medyczna

What is value in medicine? Value-based healthcare model and its implementation in medical practice

With the increased need for humanization of treatment and a holistic approach to the patient, a new concept has materialized. Value-based healthcare (VBHC) means value-based medicine. In this article, you will learn how value is defined in medicine according to the VBHC model and how to take the first steps towards implementing such a model in your medical practice.

Collect, analyze, but better - how to effectively collect feedback from the patient?

In this article, we will therefore look at the most effective methods of obtaining feedback on treatment and discuss the benefits that this brings to both doctors and medical institutions. You will learn what methods of collecting patient feedback are currently available and the challenges of implementing these systems.

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Does patient silence really mean success in medicine? How asynchronous communication changes patient feedback

In this article, you will learn how positive patient feedback affects therapy and how asynchronous communication can improve feedback exchange without the need for in-office visits and sharing a doctor's private phone number.

The patient on the phone - how telemedicine 1.0 exacerbates the problem of the “invisible time” of the doctor

In this article, you will find out what difficulties doctors face on a daily basis after the doors of the office are closed, what solutions are already available and what hopes the future holds.

Opieka medyczna

5 most common medical messenger use cases

Medical communicators set a new standard of doctor-patient communication, especially during therapeutic, preventive or adjudicative activities. In this article, you will learn about the five most common cases of using a medical messenger in asynchronous patient care.

Opieka medyczna

Coordination of therapy in the medical communicator - a case study of multiple sclerosis

In this article, you will learn how neurology doctors have used the Doctor.One platform for ongoing medical care of patients with multiple sclerosis (MS) to increase the effectiveness of therapy and improve the quality of care.

The difficult art of conveying bad information - the challenges of doctors

Delivering bad news is one of the biggest challenges in a doctor's job — emotionally taxing and requiring exceptional communication skills. It is not only about communicating the diagnosis, but also about supporting the patient in the most difficult moments. How do doctors deal with this and what support do they need?

Współpraca lekarz-pacjent

SMS, chat or e-mail or written contact with patients - what are the advantages and limitations?

Health care based solely on personal contact with the patient is not sufficient today, especially in the face of challenges such as progressive diseases of civilization, an aging society and shortages of medical personnel.

Opieka medyczna

Pharmacology is not everything - how technology supports doctors in increasing the effectiveness of treatment of chronic diseases

In this article, you will learn what therapy support apps are and how they can become a golden mean to solve the problems of maintaining the effectiveness of treatment.

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