Doctor.One Poland is a medical entity registered in the national registry. As such, we are required to store your medical data and medical records in the manner prescribed by the rules of law and in accordance with the RODO (General Data Protection Regulation).

‍Your conversations with your doctor are only visible to you and your doctor.

Yes, if your doctor has made care available to you and family members.

Unlike SMS, email or commercial instant messaging (i.e., Whatsapp or Messenger), Doctor.One is a medical app designed for patient and doctor convenience. When you write a message to a doctor through Doctor.One, you don't have to worry about whether your doctor has read the message, and you always know when to expect a response.

When you choose to contact your doctor through the app, you also don't worry about reminding your doctor what your health history is, because he or she always knows who is writing, and you handle all the paperwork (sending test results, prescriptions or billing) in the app.

The app also guarantees the safe storage of your medical data and protects the doctor from legal consequences he may experience when giving medical advice through informal tools.

Together with the doctor, you choose the appropriate form of contact. It can be a chat, which is the main channel for conversation, or a phone call.

The app does not allow video conferencing, as it is designed for a quick message exchange with your doctor regardless of where and when you and your doctor are.

Doctor.One to polski zarejestrowany podmiot medyczny oferujący bezpieczny komunikator medyczny, który umożliwia pacjentom stały kontakt z opiekunem zdrowia (np. lekarzem/ką, koordynatorem/ką opieki lub pielęgniarzem/ką). Jako pacjent konsultujesz się w dowolnym momencie - bez wychodzenia z domu, umawiania wizyt i dodatkowych kosztów. Wierzymy, że najlepsza opieka medyczna opiera się na zaufanej relacji między pacjentem a zespołem medycznym - nie tylko od wizyty do wizyty.

The Doctor.One app allows you to extend contact with a doctor you already know from in-person visits. Therefore, the only way to join a doctor's contacts in the app is to receive an invitation from the doctor.

Po 3 miesiącach, jeśli będziesz już pod stałą opieką lekarza i Twoje leczenie zostanie dobrze zaplanowane, zakończymy nasze wsparcie. Jeśli wciąż będziesz potrzebować dalszej pomocy, skontaktuj się z nami w aplikacji – znajdziemy najlepsze rozwiązanie dla Twojej sytuacji.